CAREERS AT FORGE CITY WORKS

Position Summary

The Data Manager plays a pivotal role in shaping Forge City Works’ data strategy, culture, and capacity. This position is responsible for managing the design, implementation, and maintenance of a Customer Relationship Management (CRM) database system and related tools, reports, and dashboards. You will lead the development of tools and training necessary to implement our data strategy effectively. Your primary focus will be on driving performance management using data and reporting key performance indicators (KPIs) to various stakeholders. Additionally, you will train and coach staff at all levels in developing data entry skills, fostering a data-informed culture.

High-level Key Responsibilities

• Leadership and DEIB Support: Set goals for the workgroup, develop organizational capabilities, and model a supportive, respectful environment. Demonstrate calm and confidence under high workload or unusual events. Embrace the culture that “people matter” and lead with integrity and honesty. Meet people where they are, understanding their unique needs and situations.
• Data Strategy Development: Develop and refine the organization’s data strategy, align it with mission goals, and foster a data-driven culture. Establish frameworks for data governance, quality, and privacy.
• Tool and Training Development: Identify and implement data collection tools and systems. Develop training programs to enhance staff capacity in data collection, analysis, and reporting.
• Performance Management: Lead performance management using data-driven insights. Define KPIs, monitor performance data, and collaborate on action plans.
• Reporting and Communication: Generate regular KPI reports and communicate data-driven findings to stakeholders. Support grant and funding applications with data-driven evidence

Core Responsibilities

• Data Strategy Development:
  • Align Forge City Works’ data strategy with organizational goals and mission.
  • Promote the importance of data across the organization.
  • Establish a framework for data governance, quality, and privacy.
• Tool and Training Development:
  • Implement data collection tools and technologies.
  • Develop staff training programs for data collection, analysis, and reporting.
  • Ensure seamless integration of data-related tools and processes.
• Performance Management:
  • Use data insights for performance management.
  • Define and monitor KPIs and benchmarks.
  • Collaborate with program managers on data-driven action plans.
• Reporting and Communication:
  • Generate and communicate regular KPI and program performance reports.
  • Support grant applications with data evidence.

Core Competencies Across All Roles:

• Commitment to Forge City Works’ mission.
• Knowledge of Forge City Works’ theory of change and program model.
• Knowledge of the culinary and hospitality industry.
• Ability to build transformative relationships.
• Experience in data collection and validation.
• Using data to inform work.
• Cognitive behavioral skills.
• Motivational interviewing skills. 

Role-Specific Core Competencies:

• Proficiency in data analysis, strategy development, and project management.
• Data visualization skills.
• Excellent communication and presentation skills.
• Program evaluation experience.
• Cross-functional collaboration and leadership abilities.
• Understanding of nonprofit operations and impact measurement.

Minimum Qualifications:

• Bachelor’s degree (master’s preferred) in Economics, Data Science, Statistics, or a related field.
• Three years of hands-on experience in database management and analytics. Some managerial experience preferred.
• Familiarity with nonprofit program management and evaluation frameworks preferred.

Salary and Benefits

• Salary range: $65,000 – $80,000
• Medical insurance with 80% company coverage
• $25,000 in life insurance
• 3% match on retirement Simple IRA
• 20 days of paid time off (PTO)
• Short-term disability insurance
• Access to supplemental AFLAC, vision, and dental insurance
• Access to a 24/7 Employee Assistance Program

To Apply: 

Please email your resume to johany@forgecityworks.org.

DEIB Commitment

Forge City Works threads diversity, equity, inclusion, and belonging through everything we do. We are proud to offer a “people first” culture that supports those with multidimensional life experiences, perspectives, and skills. The more inclusive we are, the better our collective impact will be.